Frequently Asked Questions

I want to commission a painting. How many pictures do I need to send?

There is no specific number. There can even be just one, if it is suitable. What does suitable mean? Good quality, where the figure is well-defined and lighted. The perspective of the photo should be from the level of the figure, not from above. The background of the photo is irrelevant. You can send me more photos (contact@lidiapluciennik.com) and I will help you choose the best one to paint. When it comes to the background of the painting and the colours, I will choose them myself after I discuss them with you.

Do you paint only rabbits and mushrooms?

No, I can paint anything. Other animals, landscapes, portraits of people and portraits of people with animals. Contact me to discuss details and price.

What personal data do you need from me?

I only need your data to complete the invoice and send the parcel by courier. They will not be used in any other way. To complete the formalities, I need your full name, your shipping address (country, city, postal code, street, house number and where applicable flat number) and telephone number (courier company requirements). Please do not use shortcuts in the address, and make it clear which is the street and which is the house number so that I can enter it correctly in the courier company sections.

I would like to give your painting as a gift. Can you arrange this?

This is a great idea! Let me know and I will wrap the painting in decorative gift paper. I send invoices only to your email address, so the receipt will be not included in the package. I can also send the item to an address other than the one on the invoice, directly to the recipient of the gift.

How long does it take?

If you commission a painting, I need time to concept and create it. This will take a maximum of three weeks, but is usually less. Completed painting I send within two working days after receiving the payment. Shipping time depends on the courier company and your distance from me, I ship from Germany. Delivery time to European countries is a few days to a week, to countries on other continents 2-3 weeks.

I still have questions!

I encourage you to contact me, or email me at contact@lidiapluciennik.com and I will be happy to solve any doubts you may have.